Urban Tails Daycare
27 Sheen Road, Richmond, Richmond, TW9 1AD
Licensed dog daycare. Max 8 dogs per play group. 1:4 staff-to-dog ratio. Richmond Park access. Webcam available.
Dog Amenities
Urban Tails is a licensed dog daycare centre in Richmond, providing supervised social play, enrichment activities and rest periods in a purpose-built facility with direct access to Richmond Park. The centre is licensed by the London Borough of Richmond and meets all DEFRA animal welfare standards.
Dogs are divided into play groups based on size and temperament, with a maximum of 8 dogs per group and a staff-to-dog ratio of 1:4. The facility includes indoor play areas with impact-absorbing flooring, outdoor paddocks, rest areas with individual beds and a dedicated puppy zone.
The daily programme alternates between supervised play sessions, enrichment activities (puzzle feeders, sniff games, paddling pools in summer) and rest periods. A live webcam lets owners watch their dogs throughout the day.
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Frequently Asked Questions
How many dogs are in each group?
A maximum of 8 dogs per play group, supervised by 2 staff members, giving a 1:4 staff-to-dog ratio. Groups are formed based on size, temperament and play style.
Do dogs get walked as well?
Yes, each group has a walk in Richmond Park as part of their day, alongside indoor play sessions, enrichment activities and rest periods.